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JOB OPENING: SERVICE DISPATCHER - CUSTOMER SERVICE – COMMERCIAL ROOFING


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Providing superior workmanship, communication and a true partnership with our valued customers


SERVICE DISPATCHER - CUSTOMER SERVICE

COMMERCIAL ROOFING

Norcross/Berkley Lake, GA Area

*Immediate Opening - Full-Time Position*

Posted: November 21, 2023


Job Description Summary:

Establish and maintain a partnership with customers, service crews and team members. Must have excellent verbal/written communication, computer and decision-making skills. This position requires the employee to be able to work independently and in a team environment.

Primary Role is to ensure the service crews schedule runs efficiently and we exceed customer needs in an efficient, professional and timely manner.


Job Responsibilities:

  • Must maintain attention to details

  • Receive calls/emails and enter emergency and non-emergency work requests from customers

  • Schedule leak calls and maintenance

  • Effectively and professionally communicate with customers and field technicians

  • Verify and approve weekly time sheets and expenses

  • Review/Approve completed work orders - Generate invoices


Requirements:

  • Roofing, Construction or similar experience preferred

  • Strong verbal and written communication skills

  • Strong Organizational skills

  • Experience Required in Microsoft Office applications

  • Experience Preferred but not required in Dataforma (a web-based construction management program)

  • On Call weekends will be required (typically one weekend a month that will be managed remotely)

Benefits:

  • Pay commensurate with experience

  • Company Paid Holiday and AFLAC eligibility after 90 days

  • Vacation and 401k available after 1 year


HIRING REQUIREMENTS:

US citizenship, current driver’s license, background and credit check and pre-employment drug testing


Email your resume and/or request an employment application info@roofpartners.net


Roof Partners, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Download description:


Service Dispatcher - Summary_9.7.23
.pdf
Download PDF • 185KB

Physical Address: 4497 South Old Peachtree Road, Norcross, GA 30071 Mailing Address: 5805 State Bridge Road, Suite G-360, Duluth, GA. 30097 Phone: 770.680.2900 | www.roofpartners.net

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